The ASC Professional Tutor Coordinator supports the Academic Support Center by mentoring assigned tutors, reviewing departmental data, creating tutorial materials, collaborating with faculty to meet student needs, providing academic coaching and writing tutoring to students, and assisting with tutoring services operations as needed. 

The coordinator would also help lead the academic coaching program, assisting with academic strategies to support student success. As students strive to reach their academic goals, the main responsibility of an academic coach is to help the student in becoming a more independent, engaged, and confident learner. 

Writing tutors provide individual tutoring to students for any course that requires a written assignment and often help students with specific citation issues depending on the discipline's particular citation guide (e.g., APA, MLA, Chicago Manual of Style, etc.). Tutors may also lead presentations on selected writing topics. Tutors meet with students at any stage in the writing process: breaking apart a prompt, brainstorming, outlining, building the essay, improving focus, incorporating research and textual evidence, and polishing a paper. Academic coaches work with students to optimize their learning through improved executive functioning, proven time management techniques, research-based study habits, discipline-specific notetaking and reading strategies, and development of effective test preparation activities. While fostering a growth mindset, students and their coaches work on the transferability of skills to new learning environments. Tutors may also lead presentations on college success/college skills. 

In addition, this coordinator position would support the recitation programming through scheduling sessions and helping with attendance tracking. The coordinator would also be tasked with integrating more digital and AI initiatives, allowing the ASC to further embrace emerging educational technologies that ensure relevant and effective academic support services.

Core Competencies:

1. Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University. 
2. Upholds the Mission Statement: At Aurora University, our singular goal is to empower students to achieve lasting personal and professional success. We do this by being an inclusive community dedicated to the transformative power of learning. As a teaching-centered institution, we encourage undergraduate and graduate students to discover what it takes to build meaningful and purposeful lives.
3. Handles all information with tact and discretion and recognizes the confidential nature of university business.
4. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

• Provide academic coaching and tutoring support through scheduled appointments, recitations, and drop-in sessions. 
• Maintain records of tutoring sessions. 
• Compile and review departmental data to ensure accuracy for reporting and makes recommendations for tutoring intervention programs. Assist with assessment of student learning outcomes and departmental effectiveness. 
• Utilize effective tutoring and listening strategies to empower student tutees to determine content and pace of tutoring. 
• Explore students' individual learning preferences and work to develop active learning and study strategies that are appropriate for their needs and optimize their learning. 
• Follow the tutor cycle, utilize open-ended questions and goal setting to diagnose student tutoring/skill development needs and monitor progress. 
• Assist with outreach and follow-up with students who receive Academic Alerts to provide additional academic support. 
• Communicate with faculty to ensure continuity for students related to specific course expectations and discussions during tutoring sessions. 
• Collaborate with other faculty/staff to design and deliver recitations, exam reviews, and specialized group tutoring. 
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of students. 
• Ability to effectively communicate information in a clear and understandable manner verbally and in writing to students and decipher comprehension during tutoring sessions. 
• Participate in professional development activities to improve tutorial skills.

Education: 
Master's degree or higher in English, English Education, other writing-intensive degree (e.g., law, philosophy, technical writing), or STEM required. 

Experience: 
Experience in higher education strongly preferred.

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