Ann Arbor, Michigan
Ann Arbor, Michigan
Ann Arbor, Michigan
Ann Arbor, Michigan
Ann Arbor, Michigan
Posted: 20-Jun-25
Location: Ann Arbor, Michigan
Internal Number: 265226
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position with LSA Facilities and Operations and outline how your skills and experience relate to this position.
The College of Literature, Science, and the Arts (LSA) Facilities and Operations Department is seeking an organized and detail-oriented Administrative Professional with excellent interpersonal skills and a high level of emotional intelligence to support the dynamic Facilities team. This position plays a crucial role in supporting the LSA FO Director, ensuring operational efficiency, effective communication, and seamless departmental, as well as interdepartmental collaboration.
The successful candidate will be a systems thinker, a confident communicator, and a team player who thrives in a fast-paced, service-oriented environment, consistently demonstrating professionalism and a proactive approach to building strong working relationships. This is a primarily on-site position with traditional working hours, Monday through Friday. Some hybrid or flexible hours may be available. The position reports to the LSA Facilities and Operations Business Manager and is a key contributor within the broader LSA Facilities & Operations team.
1) Administrative Operations
The Administrative Specialist supports the LSA Facilities & Operations team by managing calendars, meetings, travel, purchasing, and event logistics, while ensuring accurate documentation and compliance. They maintain departmental resources, coordinate space reservations, and serve as the main point of contact for office operations.
2) Operational Effectiveness
This role enhances operational effectiveness by identifying and implementing more efficient, automated workflows using AI tools and emerging technologies. With a focus on reducing manual tasks and increasing productivity, the Administrative Specialist will help modernize operations to meet the evolving needs of the LSA Facilities Office.
3) Access Management
The Administrative Specialist manages the access control system for LSA buildings (Mcard, CCURE, and key access), coordinating schedules, handling access requests, and ensuring secure permissions. They also run CCURE audit reports to align access rights with departmental needs and university policies.
4) Work System Management and Communications
The position also manages the triage and workflow of LSA Facilities requests in TeamDynamix, ensuring timely response and clear communication with requestors. They also handle daily email communications, share policy updates, and collaborate across departments to support consistent and effective administrative practices.
5) Sustainability Engagement
The Administrative Specialist will support and promote sustainability efforts within the department and the College community, including organizing events such as the biannual LSA-wide Shred Event. The position also includes responsibility for encouraging sustainable purchasing practices and reducing office supply deliveries.
The ideal candidate will have a high school diploma or equivalent, with an Associate's or Bachelor's degree preferred. A minimum of two years of experience in administrative or facilities support is required, along with demonstrated proficiency in Microsoft Office Suite, Google Workspace, and common scheduling tools such as Zoom and Doodle. Strong interpersonal, organizational, and written communication skills are essential, as is the ability to manage multiple priorities with a proactive, solution-oriented mindset. Candidates should also bring a forward-thinking approach to operational effectiveness, with the ability to identify and support the transition of manual or outdated administrative processes into more efficient, technology-driven workflows.
Preferred candidates may also have experience working in a large, complex academic or institutional environment, ideally within higher education. Familiarity with the University of Michigan administrative systems, policies, and procedures is highly valued. Additional desirable experience includes working with facilities access systems such as CCURE and TeamDynamix (TDX). The ideal candidate will bring a strong customer service orientation, the ability to interact professionally with a wide range of constituents, and a continuous improvement mindset, particularly with regard to modernizing and automating administrative processes through the use of digital tools and systems.
As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.
To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.
Mission Statement
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal employment opportunity employer.