Job Description:

• Collaborates with functional leadership to create annual development plans for each major system.
• Contributes to developing high-level IT Services department goals and manages resources to achieve these goals.
• Develops department goals aligned with IT Services and institutional priorities.
• Oversees the creation of professional development plans for staff and participates in performance management.
• Leads transformation efforts with Agile development and develops processes and tools.
• Works collaboratively with other IT departments to achieve unit and departmental objectives.
• Acts as a liaison to Financial Services, HR Services and Payroll, University Research Administration, Facilities Services, Campus and Student Life, Alumni Development, and other Administrative and Academic Offices.
• Builds effective working relationships with colleagues across the IT Services department. 
• Works through governance processes to prioritize and manage workloads effectively. 
• Develops effective relationships with distributed IT staff and leadership. 
• Identifies and addresses issues impacting the successful completion of the Assistant Vice Presidentâ™s commitments.
• Collaborates with IT Services Senior and Operational Leadership teams on planning, executing, and managing ITS projects.
• Coordinates projects or commitments and direct reports, including special projects. 
• Participates in Operational Leadership Group, Alumni Relations and Development Working Group, Student Registration Leadership Team, Enterprise Applications and Services Leadership Team, and other committees as required.
• Leads strategic projects such as the use of artificial intelligence (AI) for administrative applications, implementation of a state-of-the-art student system, and development of master data management strategy. 
• Manages employees through senior managers. Oversees the development of performance goals, establishes the structure for allocating resources and assessing division or University policies.
• Oversees the planning, execution, and management of IT Services projects. Directs front-line troubleshooting and problem solving.
• Performs other related work as needed.â¯Â 

Preferred Qualifications

Education:

• Masterâ™s degree in computer science, information technology, business administration, or a related field. 

Experience:

• Minimum 15 years of experience with enterprise-scale administrative systems, including implementing large-scale application systems using various database technologies and hardware platforms.
• Minimum three years of experience in a R1 university managing a mix of custom-developed and third-party software solutions, including client-server, SaaS, Cloud, and web technologies.
• Proven experience leading and managing a team of at least 75 information technology professionals. 
• Managing software vendors and contract requirements.
• â‹Financial and operational management experience, especially in a complex, central service provider supporting a diverse portfolio. 

Certifications:â¯

• Professional certifications such as Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), or ITIL Foundation Certification.

Technical Skills or Knowledge:

• Knowledge of artificial intelligence (AI) applications in administrative systems.
• ERP implementation and support, including financial systems, human resources systems, student systems, and CRM systems. 
• Oracle Financials, Workday HCM and / or Salesforce.
• Knowledge of educational data standards and regulations. 

Preferred Competenciesâ¯

• Proven ability to attract, hire, manage, and retain top-quality staff and management. 
• Strong change management and leadership skills with the ability to implement new systems and redesign work processes.
• Demonstrated ability to direct and manage within a challenging environment and work inclusively to achieve shared objectives. 
• Strong communication skills and strategic agility to anticipate future trends and articulate a vision for enterprise systems. 
• Business acumen to understand or quickly learn the key activities, risks, and performance objectives of the University. 
• Customer-focused with a dedication to meeting customer expectations and requirements. 
• Managerial leadership to set and communicate organizational direction, plan strategically, and modify actions as needed. 
• Initiative and innovation in problem-solving, with a creative approach to everyday problems. 
• Collaborative and professional, with an active interest in the University and IT in higher education. 
• Proven ability to manage multiple concurrent projects serving various constituencies and sponsors.

â‹Working Conditionsâ¯Â 

• Standard office environment.
• Sit and stand for short or extended periods of time.
• Extensively use computer.
• Bend, crouch, or stoop.
• Make repetitive wrist, hand, or finger movements. 

Application Documents

• Resume/CV (required)
• Cover Letter (required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

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