What IT Program & Project Management contributes to Cardinal HealthThe IT Service Center (ITSC) provides Tier 1 support to Employees, Contractors and Customers.   For employees and contractors, the ITSC most commonly troubleshoots the following issues for end-users: software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals.  Additional responsibilities include initial assessment of network, telecom issues and password resets.  Similar support is provided to customers but with additional focus on enabling end-user access to Cardinal Health e-commerce sites, Cardinal Health proprietary systems and opening cases on behalf of customers for routing to the appropriate Tier II or Tier III team for resolutio