Manage foreign, federal, state, local and corporate third-party sponsorships, contracts, invoicing, and payments, ensuring accurate tuition calculations and timely fund allocations.
Maintain technical expertise in a broad range of financial systems and software, including Banner ERP, FileZilla, Concur, 49erMart eProcurement, Salesforce, Microsoft Suite, Google Suite, banking systems, and third party sponsorship online portals: NCVR, Federal Vocational Rehabilitation (Tungsten), Amazon, Air Force & Army Tuition Assistance (AI Portal), Naval Tuition Assistance (WAWF), and Post-9/11 (VA.gov portal).
Reconcile general ledger accounts, monitor payments, and process third party refunds, debt letters, and overpayments.
Communicate with students, sponsors, and university staff to resolve billing inquiries and payment discrepancies.
Process financial data transfers, run Banner jobs, and maintain accurate records for compliance and audits.
Support Niner Central and Bursar email inquiries, providing excellent customer service and financial guidance.
Stay current with sponsor policies, billing procedures, and process improvements to enhance efficiency.
Minimum Experience / Education:
Required Minimum Qualifications:
High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.
University Preferred Qualifications:
Four year degree in business administration or accounting; or two year degree in business administration or accounting and one year of experience. Or an equivalent level of combination of training and experience.
Preferred Education Skills and Experience:
Bachelor's degree in business administration or accounting.
1 year of professional specialized accounting office experience in handling invoicing, cash and cash equivalent items preferred.
At least 2 years experience working in an invoicing/billing position is preferred , previous employment experience in higher education desired.
Professional financial experience with billing and payments.
Banner experience preferred.
Intermediate/Advanced level in Microsoft Word and Excel
Gmail/Google Calendar and Google applications (drive, docs, sheets, forms) experience
Prior customer service experience
Professional and courteous written and verbal communications
Detail oriented and organized with ability to be able to multitask and strong attention to details
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.