About PLUS:

PLUS is an award-winning human-AI math tutoring program that aims to double the rate of math learning in middle school students, especially those from low-income families. PLUS is operated by CMU in collaboration with Carnegie Learning and Stanford University and is led by Prof. Ken Koedinger and Shiv Gupta.

The PLUS program features a hybrid tutoring platform that combines human and AI tutoring to deliver personalized learning for each student. PLUS Tutoring serves thousands of students in over a dozen schools across the country.

About The Role:

As a Tutor Supervisor at PLUS, you will be responsible for recruiting, onboarding, managing, and deploying tutors at our partner school sites.

Your core responsibilities will include:

• Recruiting, onboarding, and supervising college tutors
• Working across cross-functional teams to coordinate and schedule the tutoring program at partner schools.
• Meetings and regular communication with PLUS leaders and school administrators
• Conducting orientation and training for new tutors in conjunction with learning engineers
• Developing and maintaining relationships with school administration, classroom teachers, tutors, and students
• Maintaining files and records of tutoring activities and for each tutored student
• Providing feedback on tutor performance to ensure a positive learning experience for tutors involved in the program.
• Develop, facilitate, and evaluate math tutor training resources.
• Coordinate weekly training workshops in partnership with faculty and other staff.
• Manage payroll approval processes.

Inclusion and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of diverse audiences. We are looking for someone who shares our values and who will support the mission of the university through their work.

What You Bring:

Required:

• Bachelor's or equivalent work experience
• 1-3 years of relevant experience
• Must have the willingness to engage with and mentor college students.
• Detail-oriented and able to manage multiple ongoing priorities.
• Excellent communication skills and a commitment to implementing inclusive practices.
• Growth-focused mindset with an emphasis on mentoring students
  

Recommended:

• Master's degree or above
• 3+ years of relevant work experience
• Previous experience running a tutoring program and supervising student employees.

Requirements:

• Successful background check
• Ability to obtain PA Act 153 clearances.

What We Offer:

• Competitive salary and benefits package including an automatic 8% monthly contribution to a retirement plan.
• Professional development opportunities including tuition benefits at CMU for you and your dependents.
• Comprehensive health insurance and generous paid time off
• Chance to work with the world's foremost learning science researchers.
• A fun, high-octane work environment

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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