• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $205,000 - $245,000

Position Summary

Reporting to the Dean of the Columbia Business School and working closely with the Chief of Staff, the Chief Communications and Marketing Officer (CCMO) at Columbia Business School (CBS) is pivot in shaping and amplifying CBS???s global influence by developing and implementing a strategic communications plan to elevate the School???s reputation, visibility, thought leadership, and brand. Leading a team of communications professionals, the CCMO will collaborate with senior leadership, faculty, staff, and external partners to advance CBS???s mission and align communication efforts with strategic priorities. This role oversees all facets of internal and external communications efforts, including media relations, content creation, crisis communication, and digital communications to strengthen CBS???s global positioning.

About CBS

For over a century, Columbia Business School has helped develop leaders and builders of enterprises who drive value for their stakeholders and society at large through our MBA, MS, PhD, and Executive Education programs. We are equally committed to cultivating new scholars and teachers and to creating and disseminating pathbreaking knowledge, concepts, and tools that advance the understanding and practice of management through our faculty research and PhD programs.

Our vision is simple: to develop ideas and leaders that transform the world???from the very center of business. Our ever-evolving curriculum - featuring pioneering courses, STEM certification, and immersive experiential learning -prepares students to excel in key areas such as digital transformation, entrepreneurship and innovation, twenty-first-century finance, the intersection of business and society, and climate and sustainability. The CBS administration enables CBS??? educational and scholarly mission through strategic and operational guidance and support, optimizing School resources through well-designed, transparent processes with a culture of respect for all.

Responsibilities

Strategic Communications 

• Strategic Communications: Develops and implements a robust communications strategy that elevates CBS???s profile globally while ensuring alignment with the School???s mission and values. Collaborates with the Vice Dean for Research to drive a thought leadership communications strategy.

• Partnerships & Outreach: Cultivates and maintains relationships with key stakeholders both within CBS and across Columbia University, including faculty, alumni, students, and external partners.

• Brand Management: Leads initiatives to enhance CBS???s brand identity and ensure consistency in messaging across all channels and departments.

• Event Promotion: Collaborates with internal teams to promote major CBS events, including speaker series, conferences, alumni gatherings, and AI initiatives.

• External Communication: Partners with comms team to manage media outreach efforts, serving as a primary spokesperson when necessary. 

Internal Communications

• Community Engagement: Leads initiatives to improve internal communication, ensuring that CBS???s community of faculty, staff, and students are well-informed and engaged with school priorities. 

• Crisis Communication: Serves as a key leader in developing and executing crisis communication strategies to effectively manage sensitive or high-stakes situations.

• Speechwriting and Dean's Communications: Draft high-level communication for the Dean, including speeches and statements that align with CBS???s strategic objectives and tone.

Leadership and Operational Oversight 

• Team Leadership: Supervises, mentors, and develops a team of communications professionals to foster collaboration and meet departmental goals. 

• Budget Management: Oversees the department's budget, managing expenses, including contractor costs, and ensuring responsible financial planning.

• Metrics & Reporting: Oversees the measurement of communication strategy effectiveness. Leverages MarComms team to track, analyze, and report on key metrics. Provides regular updates to leadership to refine strategies as needed to maximize impact and alignment with CBS???s goals. 

Minimum Qualifications

• Bachelor???s degree in Communications, Journalism, Marketing, Public Relations, or a related field required; Master???s degree preferred.

• Minimum of 7-10 years of experience in communications, with at least 5 years in a leadership or management role.

• Proven experience in strategic communications, media relations, digital media, and crisis communication.

• Exceptional written and verbal communication skills, with the ability to distill complex ideas into clear, engaging messages.

• Demonstrated experience in team management, with a track record of mentoring and developing talent.

• Ability to work in a fast-paced, dynamic environment with multiple priorities.

• Experience in higher education, particularly business schools, strongly preferred. 

• Knowledge of digital communications platforms, analytics, and social media strategies

Preferred Qualifications

• Knowledge of the business and academic landscape.

• Experience working with executive leadership and managing high-level stakeholder relationships.

• Familiarity with AI and emerging trends in business education is advantageous.

Application Process:

Interested candidates should submit a resume, cover letter, and portfolio of relevant work.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

About Columbia University

Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.

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