You are passionate about delivering on-time, at-cost, and low-risk procurement operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing day-to-day Procurement activities. You thrive when sustaining value and delivering on-time services within Procure to Invoice and Vendor / Supplier Management workflows. Your experience with indirect procurement and desire to continuously improve operational efficiency and effectiveness will help delight our customers. You speak all things data and deliver outcomes via metrics such as cost savings (avoidance, price, total cost), key performance indicators (KPI), and service level agreements (SLA). You demonstrate great agility in day-to-day activities, thrive when delivering on-time and at-cost procurement services, and desire a supporting role in the ongoing procure-to-pay (P2P) transformation. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes. You have a strong entrepreneurial drive and excel at communication. You want to learn more about procurement rules and regulation and how to engage the levers of savings and value generation. You thrive when creating better customer outcomes and are highly accountable for results.
Qualifications
Minimum of 5 years relevant experience or BA / BS and a minimum of 2 years relevant experience or MBA / MS.
Demonstrated experience in day-to-day activity management within the Procure to Pay and Supplier Management / Vendor Management workflows, e.g., requisition to purchase order, requirements definition, solicitation and bids, negotiation, source selection, legal review, contract award, vendor onboarding, performance management approach, and business reviews, etc.
Demonstrated ability to identify opportunities for continuous improvement through data analysis and build a business case to effectively communicate the benefits, including suggesting metrics or KPIs to track outcomes and sustained performance.
Familiarity with large language models (LLM) and artificial intelligence (AI) and how they can support automation and increased productivity within the procurement function.
Globally minded, self-motivated, flexible, and creative operations analyst who can prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results.
Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from various cultures and functional disciplines.
Experience utilizing dashboards (Tableau) to prioritize tasks and improve KPIs and metrics.
Experience using ServiceNow to manage customer support and procurement operations-related processes.
Knowledge of Procure to Pay (P2P), Procurement Operations, Spend Diagnostic, and B2B business marketplace technologies a benefit.
Demonstrated expertise in Microsoft business programs (e.g., Outlook, Excel, Word, PowerPoint)'
Familiarity using large-scale ERP, e-procurement, and reporting tools, including Workday Finance, Jaggaer, Cognos, and Tableau.
Regrettably, the university is unable to work sponsor for this role, now or in the future.
Key Responsibilities & Accountabilities
Responsible for day-to-day procurement activities, including, but not limited to:
Requisition to Purchase Order and Change Order processing
New vendor onboarding, relationship management, performance management, and compliance to terms across both parties
Work with suppliers to communicate requirements driven by changes in technology and policy
Maintain deadlines on deliverables and communication status updates to business partners and internal clients regarding contractual issues
Participate in sourcing events
Collaboration with Legal / Office of General Counsel on contract renewals and events of non-conformance (e.g., consideration planning), and supplier/vendor performance reviews
Provide customer support and communicating P2P policies and procedures to the university community
Contribute to operational reporting of KPIs and metrics 85%
Responsible for day-to-day functional administration of Jaggaer Supplier Management module, including:
Support procurement operations systems administration and ongoing change management by communicating with customers and participating in testing system updates
Provide functional enhancement proposals with SWOT analysis for procurement operations processes and technology
Responsible for cross-functional team support, including sourcing, contract intake, Workday Finance, contract management business processes, system testing, etc.
Position Type
Finance
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.