Job Description:

• Leads the MPCS student affairs team and overall operations ensuring efficient and effective outcomes for all MPCS students.

• Manages the student affairs employees including selection, training, annual performance goals, allocating resources, and assessing team performance.

• Leads and recommends process improvements in student affairs operations, including, but not limited to, onboarding, registration, and student advising.

• Develops and implements policies and procedures related to registration, academic performance, accommodations, course staffing, financial aid, visa processing and work authorizations.

• Manages reporting and metrics and provides critical insights to support MPCS budgeting and strategic planning efforts.

• Oversees registration systems and related processes to ensure efficient and accurate enrollment management; oversees process for external course requests and any billing associated with outside registrations.

• Manages support for student advising on administrative and academic issues, as appropriate; assists in resolving student issues, provides guidance and meets with students as needed.

• Builds and maintains relationships with key student and academic stakeholders across the university such as PSD, Student Wellness, Student Disability Services, UChicago Grad, Bursarâ™s office, Registrarâ™s office and more.

• Facilitates professional development opportunities for the student affairs team in order to advance their knowledge and creativity in the work that they do.

• Manages the development, scheduling, and implementation of programs and marketing communications. Will also evaluate the effectiveness of programs and revise the curriculum as needed.

• Initiates and maintains contact with client organizations. Also engages in activities that promote programs, including speaking at professional and alumni gatherings, writing articles, and presenting papers.

• Performs other related work as needed.

Preferred Qualifications

Experience:

• Experience in academic affairs, including direct student-facing responsibilities.

• Experience with international students.

• Experience managing human resources processes.

• Experience working with faculty and instructors.

• Experience with professionally oriented graduate programs.

Technical Skills or Knowledge:

• Proficiency in office software such as Microsoft Office, Google Docs, etc.

• Experience using Canvas, Zoom, Panopto.

• Experience using U of C systems, including Stellic, my.uchicago.edu, GEMS, AIS, and Technolutions Slate.

Preferred Competencies

• Excellent communication, interpersonal, and leadership skills.

• Excellent organizational skills and a constant attention to detail.

• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of professionals.

• Ability to interact successfully with diverse constituencies including the ability to resolve problems with a high degree of discretion, diplomacy and tact.

• Strong project management skills.

• Strong analytical and problem-solving skills, with proficiency in data analysis and reporting.

• Build effective relationships with stakeholders at all levels.

• Strong commitment to customer service.

• Demonstrated commitment to diversity, equity, and inclusion in the educational setting.

• Ability to work independently with minimal guidance.

Working Conditions

• This position is eligible for a hybrid schedule.

Application Documents

• Resume (required)

• Cover Letter (required)

• References (preferred)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

About University of Chicago (UC)

One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.

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