A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline your experiences that directly relate to this position.

The University of Michigan's College of Literature, Science, and the Arts is hiring an innovative and dynamic Administrative Workflow Automation Specialist to join our diverse team of professionals dedicated to advancing education and research. In this role, you will report to the Director of Operational Effectiveness in LSA Technology Services and you play a key role in supporting administrative process automation and implementations across administrative and operational needs of the college. Salary Range - $86,250 - $108,200.

ABOUT THE JOB

Do you have a passion for driving innovation through artificial intelligence and automation? Join us as the Administrative Workflow Automation Specialist at the College of Literature, Science, and the Arts (LSA) at the University of Michigan.

In this pivotal role, you will immerse yourself in a vibrant academic environment where you will spearhead AI and automation initiatives to enhance operational efficiency across various College and Department administrative and operational functions. This hands-on technical role also involves close collaboration with staff to understand their needs and identify effective automation strategies and solutions. Your work will directly contribute to streamlining administrative tasks, optimizing workflows, and fostering a culture of continuous improvement and innovation within the College.

What You'll Do:

• Lead and Innovate: Identify and implement AI and automation solutions that enhance operational efficiency within the College. Pioneer process improvements and innovations, driving LSA toward leading-edge technological applications in an academic setting.
• Collaborate Across Departments: Partner with various departments to automate routine tasks and optimize administrative workflows. Work with business process improvement teams and administrative leaders to identify opportunities and plan effective automation strategies.
• Engage and Empower: Serve as a consultant and mentor for staff, fostering a culture of innovation and continuous learning. Communicate effectively with stakeholders to establish project scope and objectives, and ensure timely project completion.
• Coordination and Impact: Document automation processes, create user guidelines, and monitor the effectiveness of automation tools. Evaluate the impact of automation initiatives and prepare reports to aid strategic decision-making and continuous improvement.

ABOUT YOU

You are passionate about artificial intelligence and thrive on driving innovation. Your solid foundation in AI technologies and automation, coupled with hands-on experience in developing and implementing AI projects, will be key to your success in this role. You excel at strategic thinking and identifying opportunities for process improvement. We are seeking candidates who thrive in roles with evolving responsibilities and excel at continuously redefining and expanding the scope of their work.

You will engage with colleagues from diverse backgrounds, fostering relationships and mentoring staff to embrace new technologies. Your ability to communicate complex concepts clearly will be critical in encouraging adoption and collaboration.

Education:

• Bachelor's degree in Computer Science, Information Systems, Engineering, a closely related field, or equivalent experience.

Experience:

• At least 5 years of experience in aligning technology solutions to business requirements and process automation within complex organizations.
• Demonstrated proficiency in deploying and managing a broad range of technological solutions to improve business processes.
• Proven track record in developing and implementing technology solutions that effectively address business problems.
• Experience in fostering technology adoption and leading change initiatives in an academic, research, or educational setting is highly regarded.
• Solid experience in data analysis, system design, and workflow optimization. 

Skills and Abilities:

• Exceptional leadership skills with a focus on innovation and the ability to motivate and manage multidisciplinary teams.
• Advanced analytical and problem-solving skills, adept at identifying opportunities for enhancements and optimizing technological solutions.
• Strong project management capabilities, with a demonstrated ability to handle multiple, complex projects and deliver results in a timely manner.
• Proficient in automation tools and platforms, and emerging technologies.
• Outstanding communication and interpersonal abilities, skilled in facilitating discussions and presenting technical information clearly to varied audiences.
• Continuous learning mindset, with a commitment to staying informed on the latest technology trends and advances.
• Collaborative nature, with demonstrated success in working effectively with faculty, staff, and administration to realize technology goals.

Other Requirements:

• Evident passion for leveraging technology to drive organizational effectiveness and efficiency.
• Ability to function effectively in a fast-paced, dynamic environment typical of academic institutions.
• Demonstrated thought leadership in technology, with a willingness to explore and advocate for innovative solutions.

WORK HOURS/LOCATION

We will not work you to tears, burn you out, or make you choose between work and important family events. Our goal is for you to maintain a healthy relationship between life and work. Most of our team works 8 hours per day, Monday through Friday. Our team does not typically work late, work weekends, or have to come in early. Your work will be predictable and adjustable.

This position qualifies for a hybrid work arrangement, based on LSA's current model. Staff are expected to work on-campus at least 3 days per week.

More About Us

LSA is the largest and one of the oldest of the university's 19 schools and colleges, with more than 100 degree programs in over 75 academic departments and programs. Learn more about LSA at https://lsa.umich.edu. The college has a large workforce of approximately 1,200 staff, 1,500 faculty, 1,800 graduate student appointees and research fellows, and an additional 2,000
temporary employees.

We seek to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, fulfill our mission, vision, and values, and sustain the excellence of
LSA.

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about the LSA Technology Services organization and services, visit https://lsa.umich.edu/technology-services/

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei.

To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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