Position DescriptionWho we are:The Office of the Vice Provost for Advances in Learning (VPAL) seeks to shape the future of education by discovering new ways to build the competence, curiosity, and confidence of learners around the world. We create engaging and scalable learning experiences, cultivate inspiring ideas, and connect a global community of learners?while developing tools, technologies, platforms, and policies to reduce friction throughout the learning lifecycle. How You?ll Contribute:Reporting to the Director of Program Operations, the Manager of Support Services oversees customer services for Ha