Manages the university's artificial intelligence (AI) landscape. Provides strategy, communication, and delivery of the university chatbot platform and other AI services. Must possess a deep understanding of AI concepts, a strong track record of implementing AI solutions, and a passion for transforming exceptional customer service through technology. Manages major projects to deploy new services using AI, which includes providing work leadership to professional staff assigned to the project. Manages enterprise AI chatbot platform. Meets with content owners to attain goals, trains and ensures the service is set up correctly. Develops and executes a comprehensive AI strategy aligned with the organization's goals, focusing on enhancing the learning experience,