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Head of Customer Intelligence (Division Head)
Responsibilities To align with the Group's strategy on digital transformation, explore leading technology development trends, understand the market environment, analyze the behavior and needs of target customers from multiple dimensions, gain insights into customers' preferences and behavioral changes in banking services, effectively apply big data and artificial intelligence technology in enhancement of customer experience and the process of identifying prospective customers, and promote innovation and the infrastructure development Continuously review and introduce industry-leading data science technology, lead the team to build intelligent models using the most advanced algorithms to improve model accuracy and coverage Build
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