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Job Description

HEATHCARE SYSTEMS TRAINER, MIT Medical, to join the Medical Informatics and Population Health team, which is currently working on innovative AI solutions. Will play a large part in training, updating content, and participating in projects that involve integrating these solutions with MIT Medical's current practice management/EMR application. Will be responsible for the design, development, and delivery of practice management (PM) training courses to support all administrative operations that utilize MIT Medical's electronic health record system, Cerner. May also conduct training to support the proper utilization of clinic ancillary platforms, including applications that support registration, scheduling, patient check-in, and call routing. Methods of instruction will include small group classroom training, one on one coaching. and on-line training platforms. Will design and deliver PM training to all new hires and design a curriculum to support ongoing learning for all patient service representatives, nurses, medical assistants, and other Cerner users who do not perform as a provider.

A detailed position description is available at https://medical.mit.edu/jobs.

Job Requirements
REQUIRED: bachelor's degree; four years of related experience in an ambulatory care environment; effective presentation and communication skills, including the ability to acquire, synthesize, and communicate complex information clearly and concisely to diverse audiences; ability to adjust to frequent changes in duties and work volume; comfort training in a hybrid environment using tools such as Zoom; experience with adult learning in the development of training programs; and experience with or willingness to learn learning management systems (LMS) and e-learning tools. PREFERRED: Cerner experience (will consider other revenue cycle/practice management applications). Job #23326-8

10/18/23