Career Center

USC’s Information Sciences Institute (ISI), (“Institute”), a unit of the university’s Viterbi School of Engineering, is a world leader in the research and development of advanced artificial intelligence, information processing, computing, cybersecurity, and communications technologies. ISI’s 400 faculty, professional staff and graduate students carry out extraordinary information sciences research at three distinct locations - Marina Del Rey, CA; Arlington, VA; and Waltham, MA.

*This position is located in Arlington, VA and is a 100% in-person role.*

The Institute is accepting applications for an Administrative Assistant II to provide support to multiple researchers, faculty, and their staff in a fast-paced environment.

Job Accountabilities:

• Organizes and expedites flow of work through the division. Initiates follow-up action. Serves as resource to others on departmental and university procedures or in the resolution of moderate to complex problems or issues. Interacts with university offices and/or supervisor’s subordinates to facilitate communications and information exchange.
• Covers reception including greeting visitors, guiding vendors, and receiving shipments
• Composes and produces a variety of business correspondence, reports, confidential documents and/or forms, and related materials.
• Ensures confidentiality and controls access to sensitive information.
• Manages multiple calendars and schedules complex meetings with internal and external stakeholders.
• Coordinates and assists with division functions, as assigned, such as seminars, interview presentations, meetings with funders, etc. Arranges with vendors for catering and logistics for sites/facilities and any equipment needed.
• Assists in budget planning with contracts and grants by providing estimates of costs for items such as travel, equipment, etc.
• Screens and prioritizes incoming calls, emails and requests. Determines what contact or action is required for satisfactory disposition. Responds to inquiries or requests for information or refers to researcher/faculty, as appropriate.
• Sets up new faculty, staff, Graduate Research Assistants, Visiting Research Assistants, Student Workers, Directed Research students, and other visitors and volunteers with office space, access cards, parking, keys, computers, email, and other office equipment, as needed. Provides guidance and instruction on ISI procedures.
• Makes travel arrangements - domestic and international and subsequent expense reports/reconciliation.

Required Qualifications:

• Able to multi-task and prioritize responsibilities while providing support to multiple faculty, researchers, graduate students, and visitors
• Able to work as a team with various groups
• Proficient with Microsoft Office applications (Word, Excel, Outlook, PowerPoint), Zoom, Adobe Acrobat, and Dropbox
• Able to adapt, be flexible, follow procedures and policies, and make last minute decisions

Preferred Qualifications

• Experience with arranging travel both domestic and international; experience with following the Fly America Act; experience with travel restrictions of contracts and grants
• Experience in an academic setting or research institute
• Working knowledge of Concur, Workday, SharePoint, and other university systems is ideal

The hourly rate range for this position is $25.48 - $32.17. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California values diversity and is committed to equal opportunity in employment.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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