Career Center

About the role

Do you enjoy engaging in social media and creating content that grabs people's attention, making them want to learn more about what they see on social media platforms? Do you rise to the challenge of making technical content accessible and inviting to consumers? Would you like to work with leaders in the fields of software engineering, cybersecurity, and artificial intelligence engineering on projects that matter to the Department of Defense, government agencies, and private industry?

We're looking for a social media specialist who is a strong writer and editor with experience in social media engagement on social platforms (specifically LinkedIn, Facebook, Instagram, and Twitter) and knowledge in the branded content digital space. This person will help strategize, design and execute, and analyze social campaigns for our organization. This social media specialist will work with the communications team to create new and innovative social videos, photographs, and written content for our work and our trade shows to elevate our brand via content campaigns.

What you'll do

• Coordinate campaign details with multiple internal teams to ensure campaign execution is aligned with client needs and shared in a timely manner.

• Create branded content social posts across multiple markets and papers.

• Ensure social post content adheres to social media guidelines, best practices, and is error free.

• Coordinate with teams to provide insight if changes are needed. Write new copy using search engine optimization basics, edit, or reinterpret as needed.

• Organize multiple posts and campaigns within internal campaign platform.

• Communicate social post schedule and needs with internal teams.

• Help create content for our social campaigns for platforms.

• Develop content for internal communications and outreach, including content aligned with our diversity, equity, and inclusion initiatives.

• Stay up to date with latest social media technology, analytics, and best practices.

Requirements

• Bachelors degree in a communication-related field and experience with online communication.

• 3-5 years experience in social media.

• Experience working in a team environment.

• Willingness to travel to various locations to support the SEI's overall mission. This includes within the SEI and CMU community.

• You will be subject to a background check and must be eligible to work in the United States without Visa sponsorship.

Knowledge, Skills and Abilities

• Ability to write, copyedit, and proofread online content and print documents and to conform to a style guide. Superior written and oral communication skills.

• Strong work ethic and a desire to learn

• Understanding of web functions and standards, especially with respect to podcasts, video and social media sharing (Facebook, Twitter, LinkedIn)

• The ability to edit and rewrite content from other one sources to another (and understand how to change the tone and length of the content for each context).

• Strong copyediting, proofreading, and web publishing skills.

• Ability to handle multiple tasks, respond to shifting priorities, and pay careful attention to details.

• Ability to work in a team environment with technical experts, professional writers, and administrative assistants.

Desired Experience

• Education/Training: Master's degree in a marketing or communications related field.

• At least 5-8 years of experience working with digital content and utilizing social media platforms

• Experience with Google Analytics and using SEO to improve visibility of online content.

• Expertise in technical communication principles and English usage.

What We Do

The SEI helps advance software engineering principles and practices and serves as a national resource in software engineering, computer security, and process improvement. The SEI works closely with defense and government organizations, industry, and academia to continually improve software-intensive systems. Our core purpose is to help organizations improve software engineering capabilities and develop or acquire the right software, defect free, within budget and on time, every time.

The Strategic Communications Team informs the structure of the communication channels and helps the SEI's technical staff inform our sponsor and the public about the research, methods, products, and services developed at the SEI while maintaining the consistency of the SEI brand.

Our benefits

Our benefits philosophy encompasses three driving priorities: choice, control, and well-being. Through Carnegie Mellon University, the SEI offers a wide range of competitive employee benefits to help you live well, including comprehensive health insurance, tuition benefits, and a generous PTO and retirement savings policy to name a few.

To learn more, visit these resources:

• Why Carnegie Mellon to learn more about becoming part of an institution inspiring innovations that change the world.

• Benefits at Glance to get a listing of all employee benefits.

• Staff Member Benefits to get detailed information about benefits for employees who are not faculty.

Why work here?

• Work with experts doing cutting-edge research to solve tough problems for the government and the nation.

• Get an 8% monthly contribution for your retirement plan, without having to contribute yourself.

• Get tuition benefits to attend classes at CMU for you and your dependent children.

• Enjoy a healthy work/life balance with a flexible work arrangement.

• Get access to university resources including campus fitness facilities, mindfulness programs, child care, free transportation on the Port Authority Transit System, and more.

• Enjoy annual professional development opportunities to attend conferences and training or obtain a certification.

• Get relocation assistance.

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see Minimum Requirements to Return to Campus for details regarding the university's current COVID-19 mitigation requirements.

Location

Job Function

Position Type

Full time/Part time

Pay Basis

More Information:

• Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.

• Click here to view a listing of employee benefits

• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.

• Statement of Assurance